Computer Skills:

• Languages/Applications: C, perl, sh, ksh, HTML, M68K Assembly, WWW forms (cgi-bin), Expect
• Operating systems: HP-UX, SunOS, Solaris, Ultrix, Digital Unix, NetBSD, FreeBSD, Linux, DomainOS
• Protocols: Bootp, DNS, FTP, HTTP, NIS, NFS, POP-3, SMTP, SSH, Telnet, TFTP, and other major TCP/IP network protocols

Employment:

• Metavante Corporation(formerly M&I Data Services), Milwaukee, WI
  Manager, Internet Banking Operations July 2001 - Current
  
  • Manage (including salary & administration) a group of programmer/analysts in support of Metavante's E-Banking offerings
  • Responsible for operational transition to a new Consumer Internet Banking offering for over 120 banks
  • Responsible for operational transition to a new Commercial Internet Banking offering for several large clients
  • Project Management and product enhancement responsibilities
  Senior Programmer Analyst November 1999 - July 2001
  Metavante provides online banking and other data and financial services for customer banks throughout the United States.

• GE Medical Systems, Waukesha, WI
  System Administrator March 1996 - November 1999 (contracted March 1996 - March 1997)
  GE Medical Systems designs, engineers, and produces large scale medical imaging equipment including X-Ray, CT, MR, and Ultrasound scanners, and is a respected leader in the industry. Myself and one other individual have, since 1996, provided the entirety of UNIX systems support for the group within GE Medical Systems which does electrical circuit board design and layout for the entire Milwaukee area product line, spanning five product families with development teams in Waukesha, New Berlin, and West Milwaukee.
  Day to day activity and projects were largely self-directed; management was primarily focused on other duties. Projects successfully planned and completed on individual initiative include:
  • Specify, plan, and execute projects with little outside direction
  • Recipient of several awards for excellence and dedication
  • Liason between IT organization and ECAD group
  • Systems Administration project leader for ECAD group
  • Email administration for a variety of users and platforms
  • Webmaster for the ECAD group - designed and implemented ECAD web site
  • Web-based application writing
  • Network administration and capacity planning; connectivity among three distinct geographic areas. Migrated LANs to switched ethernet from token ring and hubs
  • NFS file server administration - migrated the group to fault tolerant highly available dedicated servers from a previously dispersed, unreliable system
  • Planned and executed transition from five legacy CAD platforms comprised of over 95 legacy machines to three platforms with fewer than ten machines
  • Day to day UNIX administration, hardware and software upgrades, OS patches, disaster recovery, performance tuning
  • Proactive measures to monitor and correct problems before they affect system usability
  • Maintain, document, and automate the administration of ECAD platforms (~100 users, 5 platforms)
  • Integrate third-party and homegrown software to meet day to day needs
  • Troubleshoot and repair hardware and software problems
  • System backups and restores
  • Hardware and software installation and upgrades, equipment lease management
  • Provide end-user support and training
  • Maintain and improve system interoperability in a heterogenous environment
  • Support legacy hardware and applications
  • Account creation and administration

• Iowa State University, Department of Computer Science, Ames, IA
  Systems Administrator January 1995 - December 1995
  Iowa State University's Computer Science department provides their own computing environment, independent of campus-wide systems provided by other facilities. The department's UNIX support group consists of two technical individuals (one full time and one student position) and one manager. This group supports UNIX systems used by the department in instruction for most courses.
  • HP-UX, SunOS, Solaris, OSF/1, Ultrix, Linux systems
  • Maintain the department's DNS name server
  • Manage SMTP mail system for over 750 users
  • Primary security coordinator - reduced outside breakin incidence from 6 per year to zero known intrusions
  • Provide end user assistance
  • Analyze and troubleshoot hardware and software problems
  • Backup/restore infrastructure, including execution of a major capacity upgrade
  • End user telephone and in-person support
  • Hardware and network troubleshooting and repair
  • Install and support mailing list software for the CS department
  • Support academic staff of over 30 and student population of several hundred